Securus Technology – Leading Innovative Communications Company

Securus Technologies is one of the leading correctional facility communications provider in the world. They have been serving over 2,000 correctional facilities throughout their years in business. They have also expanded their services to Canada and have invested more that $600 million in advanced technology services throughout the country. Securus Technologies has many offices located in the United States and Canada, however, their headquarters are located in Dallas, Texas. The company was founded in 1986 and proudly employs about 1,000 people. They currently hold over 2,000 contracts with facilities all over the world.

 

Securus Technologies has been committed to connecting what matters for over 30 years. They work tirelessly around the clock to provide exceptional technology solutions that enhance the lives of public safety officials and incarcerated individuals. They understand how important it is to have secure communications and advanced technology solutions. They employ engineers, technologists and designers that work to provide the best technology on the market. They gladly provide emergency response services, incident management, public information, inmate self-services and many more secure monitoring products. The list seems endless with the services they provide, and they promote the best security measures available to keep the community, public officials and inmates safe and secure at all times.

 

Securus offers customer service that is available 24 hours per day and 7 days per week. They offer educated and trusted advisors with immense training to answer questions, troubleshoot and conduct business. They also have more than 140 patents that have been issued with 90 that are pending. They are proud to offer a wide variety of services for the community, and pour approximately $19 million each year back into the company for reinvestment purposes. They continually work each day to provide more advanced solutions with technology and customer satisfaction as their number one priority.

 

Using Securus Technologies to Monitor Inmates

My job as a corrections officer is making sure the inmates are not doing anything that could bring harm to themselves, other inmates, my officers, or visitors to the jail. This is easier said than done because these inmates have become quite efficient at being able to get things like weapons and drugs into the jail. Each day, me and my fellow officers have to be vigilant in our efforts to eliminate contraband from the prison if we all want to stay safe.

 

One of the areas we dedicate a number of hours each day to keeping the prison safe in the visitors center. We have to closely inspect each person coming into the jail for things like drugs, weapons, or anything the inmates can turn into weapons. Even something as innocent as a pen could be turned into a stabbing device. Even with our presence, the inmates still get access to those items.

 

When Securus Technologies installed the new inmate telephone monitoring system, we didn’t even realize at the time that this was going to be a huge resource in our efforts to clean up our prison. CEO Rick Smith of Securus Technologies says his monitoring systems are being used in over 2,500 jails around the country, and his staff is committed to keeping this world safe for each of us.

 

My fellow officers were trained to use the LBS software, and it was then we discovered how powerful this new monitoring system was going to be. It was capable of doing the work of a half-dozen officers, and we discovered hours later where inmates were stashing drugs, where they were getting parts for weapons, and even who was responsible for bringing contraband into the visitor center. In only days we have tightened up our prison and made it a safer place to work.