How Justin Fulcher Scaled Telehealth Across Fifty Countries

Justin Fulcher left Clemson University before completing his degree, bought a ticket to Southeast Asia at nineteen, and spent the next seven years watching the same gap repeat itself across the region: communities with smartphones and internet access had no reliable way to see a doctor. Consumer technology had moved faster than healthcare infrastructure in dozens of countries, and that asymmetry suggested a building opportunity.

The Architecture Behind RingMD

What Justin Fulcher built was not a narrow telemedicine product but a full telehealth system. The platform handled triage, patient communication, data integration, and provider management alongside actual consultations. Patients entered symptoms, selected a call format, and were presented with providers filtered by location, insurance acceptance, availability, ratings, and pricing. Provider profiles featured detailed biographies and dynamic pricing designed as a marketplace, not a directory.

RingMD was incorporated in Singapore, chosen for its business-friendly regulatory environment and its proximity to the markets with the greatest need. The platform expanded from there into Southeast Asia, India, and eventually into the United States after a 2018 sale brought in partners who moved the headquarters from Singapore to Boston. The relaunch in 2019 shifted the product toward government and institutional clients, earning FedRAMP Moderate, FISMA, and HIPAA compliance on AWS infrastructure. The scale Justin Fulcher achieved before stepping back from the company in January 2025 was specific: 1.5 million patient records, 10,000 healthcare providers on the platform, and operations across more than fifty countries. Clients included the Indian government’s Digital India program and the US Indian Health Service, which used the platform to serve approximately 2.6 million American-Indian and Alaska Native individuals across 37 states. Forbes recognized Fulcher on its 30 Under 30 Asia list in 2017, while the company was still headquartered in Singapore. His partnership with PROVision Partners International extended the platform’s reach into the hotel and cruise industries, offering coverage to travelers at a cost of as little as two dollars per traveler per night. See related link for more information.

 

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